A 2-week sprint to fix user drop-off and accelerate the onboarding experience — using behavioral UX and proven Product-led Growth practices. Not just an abstract strategy. Tangible product solution that drives emotionally intelligent design.
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Growth Advisor · Founder at Growthmates · Former Head of Growth Design Miro (6+ years)
I’ve led onboarding and growth work from startup stage (50 people) to unicorn (2,000+), across: → Activation (2× metrics) → Retention, Monetization, Freemium models, Community-led Growth → PLG experiments and design across 15 teams
I founded Growthmates to help teams create meaningful, behavior-first product experiences that convert naturally.
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You’re running growth experiments, but onboarding still feels flat. You know something’s off, but can’t quite pinpoint the friction.
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40–60% of users leave after poor onboarding UX, so they never come back.
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Most users never activate key features, so they don’t convert to paid.
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Growth teams never have time to audit their onboarding, so they get stuck.
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What is usually missing: